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  • COVID-19 UPDATE
  • 01 January 2021
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    COVID-19 UPDATE

    Showroom closed, but open for online sales and servicing.

Following our move into national lockdown, the showroom is now closed for walk-in enquiries. However, we remain open for online sales. Our service department remains fully operational for routine services, as well as MOT and repair work.
  
☎️ To book a service, repair or MOT call 01205 362230.

💻 To see our stock online, go to www.cropleyssuzuki.co.uk
✉️ To contact our sales team direct, email sales@cropley-motors.co.uk



Thinking about your next Suzuki?

We've got everything in place for you to buy your next Suzuki without leaving your sofa. Our sales people can give you a virtual tour of your next Suzuki via video call. Plus, our website can do pretty much everything our sales people can.

• View our stock - take a look at our new and used Suzukis
• Get a valuation online - see what your vehicle is worth at the touch of a button
• Use our finance calculator - adjust the term, mileage and your deposit to generate a bespoke quote to suit you
• Apply for finance online - complete an online application form and receive a result instantly
• Reserve a car - pay a £100 holding fee by card to reserve your car
• Pay in full online - pay the full price online
• Book a delivery or collection date - you can request your desired method of handover.

Your online purchase is every bit as secure as if you were buying from us in the showroom. Our Suzuki-trained technicians service all of our used cars before they leave us, so we're confident that they drive exactly as you'd expect them to. Plus, all of our used cars come with a 12-month warranty for peace of mind. We also offer 7-day returns with all any new Suzuki. Read all about it here.

Any questions? We're here to help you however we can. Call us on 01205 362230 or email the sales team directly at sales@cropley-motors.co.uk

*Home delivery may be subject to charge, depending on location. Please enquire with us on 01205 362230.

View our video below about buying a car online:

FAQ


What if I buy a car online and it isn't what I expected?
We're very sure you'll be happy with your purchase. All of our vehicles are serviced by Suzuki-trained technicians before they leave - so we're confident they drive as they should. However, we understand that sometimes it might be necessary to return your vehicle. All online transactions are covered by the Consumer Rights Act. If you have a genuine reason to return your vehicle, a full refund can be arranged. See our full returns policy below.

What safety measures do you have in place at the dealership?
The safety of our staff and customers is paramount to us. We are confident in our COVID-19 safety measures. However, we would like to take the opportunity to assure you that we continue to sterilise all customer touch points, courtesy cars and waiting areas on a regular basis and in between uses. We have also increased the number of waiting areas around the dealership, to give you more personal space. We continue to encourage use of our hand sanitising stations and face masks are mandatory for all customers.

Can you collect and deliver my car for its service?
While a collection and delivery service may be available, there will be reduced opportunity for us to offer this, as we will be running on a skeleton staff. Please speak to us if you need help with getting your car to the dealership.


If you have any concerns or questions about how we can help you during the next few weeks, please don’t hesitate to get in touch with us at sales@cropley-motors.co.uk or call us on 01205 362230.


Wishing you all the very best from all at Cropleys

Stay safe









*Refund Policy

If you are contracting with us as a Consumer online or by phone and do not visit our dealership at any point during the transaction process, or your contract with us is concluded or substantially negotiated at your home or somewhere other than our dealership, you have the right to cancel (under the Consumer Contracts Regulations 2013), all or part of your contract at any time up to 14 calendar days after the day on which you receive the vehicle you ordered.

Your right to return vehicles under this clause does not apply to vehicles made to your specification, that is, where modifications have been made to the vehicle at your request which occur after the vehicle leave the manufacturer’s factory.

If you wish to exercise your right of cancellation this clause, you are obliged to retain possession of the vehicle and take reasonable care of them until collection/return to us. We will not be obliged to refund the purchase price of any Vehicles damaged by you, but may at our election offer to refund the purchase price subject to a deduction for the damage sustained.

You can cancel by email: sales@cropley-motors.co.uk, or call 01205 362230, or write to: S Cropley & Co Ltd, Frith Bank, Boston, Lincolnshire, PE227BD. You must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. If the vehicle has been funded by a finance provider, you should ensure that you also give notice to that third party funder to cancel the finance arrangements.

If you decide to cancel in accordance with this clause, you should return the vehicle to us at your own cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to vehicles to which cancellation rights apply. Alternatively if you wish us to collect the vehicle, we will do so subject to payment of an agreed collection fee. We will reimburse delivery charges made (if any).

We may make a deduction from the reimbursement for loss in value of any vehicles supplied, based on any additional mileage on the vehicle after receipt. We will make the reimbursement no later than 14 days after the day we receive back from you any vehicles supplied or, if earlier, the date you supply evidence to us that you have sent the vehicle, together with all keys and documentation, back to us. Refunds will be made by cheque or direct bank transfer to the same account as the purchase price was paid from. Refunds will not be paid in cash. If you direct us to settle your finance (if applicable) on the vehicle, we will refund the required sum (providing the refund is sufficient for this purpose) and return to you any surplus funds.

If you exercise your right to cancel the vehicle within the 14 day period, and have sold a used vehicle to us as part exchange for the vehicle, we may at our discretion either refund the sum attributed to the part exchange vehicle at the time the agreement was entered into, or return the part exchange vehicle to you, if it remains available. Where the part exchange vehicle has been subject to repairs by us, you will be required to pay to us the cost of the repairs if you wish to retain the part exchange vehicle.

If you have sold us a used vehicle as part exchange on an acquisition made online or by phone and the part exchange vehicle upon delivery or collection is not as described we may either revalue the vehicle and proceed with the sale based upon the revised valuation, or refund any deposit paid less any reasonable costs we have incurred. If the vehicle you are purchasing is not as described we will give you back your deposit plus any costs you have incurred.

  • Cropleys Suzuki
    Frithbank, Boston, Lincolnshire, PE22 7BD | Telephone: 01205 362230 VAT Number - 310 9570 77 | Company Number - 1615977
    sales@cropley-motors.co.uk

    FINANCIAL DISCLOSURE
    Cropleys Suzuki are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. FCA No: 652571 Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered in England & Wales: 1615977 Registered Office: Address: Frithbank, Boston, Lincolnshire, PE22 7BD